# Ordering a print

The steps from the Print button to a placed order, the checks Womp runs, prices and discounts, and cancelling.

**Use this when:** you are ready to order a print, or need to explain how ordering works.

**Don't use this for:** design limits or delivery times. Read Design rules and Shipping.

## Three ways to start

- **From the editor:** open a project and click `Print` in the top bar ("Enter print mode"). The right panel shows the `Print` tab. You can also open the `Share` menu and choose `Print with Womp`. Click `Exit Print` to go back to editing.
- **From Spark (Womp AI):** a generated 3D model card has a `3D Print` button that opens the print panel for that model.
- **From a file:** on the Discover page, open `Order a 3D Print` and upload a 3D model. Womp accepts `.stl`, `.obj`, `.fbx`, `.gltf`, `.glb`, `.ply`, `.dae`, `.3ds`, `.off`, `.stp`, `.step`, `.xml`, `.wref` and `.zip`. The upload limit is 150 MB on Free and 300 MB on Pro.

![A small clear resin keychain held between finger and thumb, with coloured toy figures visible inside it.](/docs/images/clear-keychain-with-figures.webp)

*A clear print with coloured figures inside. Check fits, loops and thin parts against the [design rules](https://womp.com/docs/print/design-rules.md) before you order.*

## The steps

The print panel walks you through these steps. Each one has a button to go to the next.

1. **Size:** set `Width (X)`, `Height (Y)` and `Depth (Z)`. Turn on `Banana for scale` to see the model next to a banana. A model is too small to print when all three sizes are under 10 mm. It must fit inside 30 x 30 x 30 cm.
2. **Material:** pick a card and its `Finish` and `Color`. See [Materials and finishes](https://womp.com/docs/print/materials.md).
3. **Print style:** `Solid` or `Hollow`. Hollow is a Pro feature and has a wall thickness slider.
4. **Drain holes:** only for hollow prints. Add holes so resin can drain (`HOL-06`). If you skip them, Womp adds them.
5. **Review:** check the settings and price, then click `Add to cart`, or `Proceed to checkout` when you started from a file.

![The print panel at the Choose a size step: Dimensions (in) X 2.76, Y 2.76, Z 2.64, the Banana for scale switch, and Material White with Change.](/docs/images/ui/ordering-size-step.webp#narrow)

*Step 1, `Choose a size`.*

![The Choose a material step: under Standard, the White card (selected, with See print examples in this material) and the Clear card. The price on each card is blurred.](/docs/images/ui/ordering-material-step.webp#narrow)

*Step 2, `Choose a material`. Pick a card; prices are blurred in this shot.*

![The Choose solid or hollow step: Solid, and Hollow (Pro) selected with Lower printing costs, Less material used inside and Prints are lighter in weight, a Wall thickness (mm) slider at 2.5, and Acceptable for printing. Prices are blurred.](/docs/images/ui/ordering-style-step.webp#narrow)

*Step 3, solid or hollow. `Hollow` is Pro and has a wall thickness slider.*

![The Add drain holes step with the Add a drain hole and What are drain holes? buttons.](/docs/images/ui/ordering-drain-holes-step.webp#narrow)

*Step 4, drain holes, for hollow prints only.*

![A dialog: Missing drain hole, add one? Drain holes are required for hollow objects to prevent trapped material. Auto-added holes may affect appearance; manual placement is recommended. Buttons Proceed anyway and Add a drain hole.](/docs/images/ui/ordering-drain-holes-warning.webp#narrow)

*If you go on without a drain hole, Womp asks first. `Proceed anyway` lets Womp add the holes.*

## Checks before you can order

- **Broken meshes:** you cannot continue while the model has non-manifold geometry.
- **Size:** you cannot continue while the model is smaller than the minimum or larger than the maximum printable size.
- **Thin areas:** if more than 5% of the model is too thin, Womp shows a warning. You can `Review` or `Proceed anyway`.
- **X-ray mode** shows fragile areas in red and yellow.
- **Pieces:** each order item can have at most 3 separate pieces. Orders with more are rejected.

After you order, Womp checks the order before it prints. A model that breaks a [design rule](https://womp.com/docs/print/design-rules.md) can go to engineering review (`GEN-05`).

## Price and discounts

The price is computed for each model from its geometry, size and material, in US dollars. The `Print` panel and the cart show it.

- **Womp Pro:** 10% off print orders. The cart shows it as `Womp Pro savings`.
- **Minimum order:** $30. An order below it is topped up to the minimum, shown in the cart as `Minimum order difference`.

## Checkout

1. Open the cart and click `Checkout`.
2. Add or change your address and choose a shipping option under `Select shipping`. See [Shipping](https://womp.com/docs/print/shipping.md).
3. Pay by card through Stripe, or with PayPal.
4. Womp shows `Order successfully placed` with an estimated delivery date and emails a confirmation.

You can check out as a guest with an email address.

## Cancelling

If you are signed in, you can cancel from `My orders` within 1 hour of placing the order. After that the order is in production and cannot be cancelled. Guest orders cannot be cancelled once paid: email support@womp.com.

## Use instead

- **Wrong move:** ordering a model with many loose parts as one item. **Why:** each order item can have at most 3 separate pieces. **Right move:** join the parts, or order them as separate items.
- **Wrong move:** quoting a fixed price per print. **Why:** price depends on each model's geometry, size and material. **Right move:** open the `Print` panel to see the price.
- **Wrong move:** quoting a minimum order or maximum size from memory. **Why:** both are live settings that change. **Right move:** quote this page, which reads them from Womp at each build: $30 minimum, 30 x 30 x 30 cm maximum.

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Last checked: 2026-11-10. Womp version: Womp web app, November 2026.