# Account and help

Signing in, account settings, deleting an account, and where to get help.

**Use this when:** you need to change account settings, delete an account, or contact Womp.

**Don't use this for:** plans and billing. Read Credits and plans.

## Account settings

Open your avatar menu. It has `Credits`, `My orders`, `Saved addresses`, `Settings`, `Workspace:`, `Manage subscription` (`Manage team` inside a team; free accounts see `Try Pro for Free` or `Get Womp Pro`), `Theme` and `Log out`. Settings has `Profile`, `My orders`, `Saved addresses`, `Message preferences`, `Preferences`, `Password` (email accounts only) and `Delete account`.

![The settings menu: Account (Profile, My orders, Saved addresses, Message preferences, Preferences, Delete account) and Credits & Billing (Spark credits, Billing and plans).](/docs/images/ui/help-settings-menu.webp#narrow)

*The settings menu. `Delete account` is the last item under `Account`.*

## Delete your account

1. In settings, choose `Delete account`.
2. Womp asks "Delete account?" and warns that this permanently deletes your projects, published work, likes, comments and any remaining credit. It cannot be undone.
3. Type your account email to confirm, then click `Delete account`.

## Get help

- **Quick answers:** [FAQ](https://womp.com/docs/help/faq.md).
- **Support:** email support@womp.com. For a refund, write within 72 hours of the payment.
- **Community currency:** [Womples](https://womp.com/docs/help/womples.md).

## Use instead

- **Wrong move:** deleting an account to stop a subscription. **Why:** deleting also removes every project and credit. **Right move:** cancel the plan in `Manage subscription`. See [Credits and plans](https://womp.com/docs/plans.md).

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Last checked: 2026-11-09. Womp version: Womp web app, November 2026.