Live chat feature is accessible from the Womp itself, it is positioned in the bottom right side of the screen. Users can initiate a conversation with a community team member by simply clicking on the chat icon. Once the chat is initiated, users can ask any questions they have, seek guidance on specific features, or report any issues they might be facing.
While the live chat feature on Womp is a great way to get in touch with the community team for immediate assistance, there may be rare occasions when the team is offline and unavailable to respond to your queries in real-time. In such cases, users can drop a message in the live chat feature, even if the team is offline. The message will be saved, and the community team will respond to it via email as soon as possible.